Airbnb Design

Consultant to AirBnB design department on UX development and experiences creation

In 2016, Ben Hayoun- Stépanian became a consultant to AirBnB design department on UX development and experiences creation.

TASK/CHALLENGE:

Innovation & Creation Consultant

To support creativity within the Airbnb executive team and design team at Airbnb HQ in San Francisco and reflect on new products and new product development for Alex Schleifer's design team.

Airbnb, Inc. is an American company operating an online marketplace for short- and long-term homestays and experiences. The company acts as a broker and charges a commission from each booking. The company was founded in 2008 by Brian Chesky, Nathan Blecharczyk, and Joe Gebbia.

APPROACH:

Our methods of engagement with Airbnb, as innovation consultants, from ideation to realisation, were radical and specific, making full use of academic research together with theatrical and musical practices, working across different mediums including digital, film, design, music and experiences to lead innovative and inspirational workshops for both the design and executive team at Airbnb HQ. Through a bold cooperative approach and meaningful contemporary research, we discuss the future of Airbnb  while offering an innovative formula for STEAM (Science, Technology, Engineering, Arts and Mathematics) collaborations. We connected the team to experts and stakeholders so to inspire the next phase of innovation within the design team.

OUTPUT :

Through a series of workshop, panel and a talk, Nelly Ben Hayoun Studios aided the reflection and creativity of Airbnb executive team and design team. Born out of this collaboration also came the design team editorial platform https://airbnb.design and Airbnb Experience, a new app development.